Domestic Appliance Coventry Ltd
Last Updated:  [05-04-2025]

By placing an order with Domestic Appliance Coventry Ltd, you agree to the following terms and conditions. Please read them carefully before purchasing.

1. Company Details

  • Business Name: Domestic Appliance Coventry Ltd
  • Company Registration Number: 14140982
  • VAT Number: GB 440153829
  • Address: 558 Stoney Stanton Road, Coventry, West Midlands, CV6 5FS
  • Email: info@domestic-appliance.co.uk
  • Phone: +44 7782 181001

2. Products

We sell:

  • Brand-new appliances – direct from leading manufacturers
  • Graded appliances – fully functional products that may have minor cosmetic imperfections (such as scratches or dents)

All graded products are:

  • Fully tested and quality assured
  • Sold at discounted prices
  • Supplied with a 12-month guarantee

3. Pricing & Payment

  • All prices are listed in GBP (£) and include VAT.
  • Prices may change without notice, but once you place an order, the agreed price is fixed.
  • Payment is due at checkout via secure payment gateways. Orders will not be processed until full payment is received.

4. Order Confirmation

Once you place an order, we’ll confirm it via email. We reserve the right to cancel any order due to stock issues, pricing errors, or payment concerns. In such cases, a full refund will be issued.

5. Delivery

  • Delivery times and fees vary based on location and product type.
  • We aim to deliver within the estimated time provided, but this is not guaranteed.
  • We are not liable for delays caused by third-party couriers or events beyond our control.

6. Cancellations

Under the Consumer Contracts Regulations 2013, you have a right to cancel your order within 14 calendar days of receiving the goods. The item must be unused and in its original condition. See our Refund Policy for more.

7. Guarantee & Warranty

All products come with a 12-month guarantee covering mechanical or electrical faults.
This guarantee does not cover:

  • Cosmetic damage noted at purchase
  • Damage from misuse, neglect, or unauthorised repair
  • Accidental damage or wear and tear

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages.
Our total liability is limited to the amount paid for the product in question.

9. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.